1. Introduction

Welcome to GraviLog. These Terms of Use ("Terms") govern your access to and use of the GraviLog mobile application ("App") and website ("Website"). By using our services, you agree to abide by these Terms. If you do not agree, you must discontinue use immediately.

2. Definitions

- GraviLog: A mobile application and website offering health and pregnancy-related information.
- User: Any individual who accesses and uses GraviLog.
- Company: The legal entity that owns and operates GraviLog.
- Services: All features, subscriptions, information, AI-generated recommendations or other, and interactions provided through the App and Website.
- EMR (Electronic Medical Record): A cloud-based system that digitizes and stores medical records for pregnant women, utilized by healthcare professionals, including OB/GYNs, for patient monitoring and care.

3. Medical Disclaimer

- The content provided on GraviLog is for informational purposes only and is not a substitute for professional medical advice.
- Users should consult with a qualified healthcare provider before making any medical decisions.
- The AI-powered features or others, including pregnancy predictions, ultrasound assessments, and ECG analysis, provide general insights and should not be relied upon for medical diagnoses or treatments.

4. Eligibility and Proper Use Conditions

- Users must be 18 years of age or older. - It is prohibited to use any of the platform's services, including the app, website, or Electronic Medical Record (EMR) system, for any illegal or unauthorized purposes. - By using any of GraviLog’s services, you acknowledge and agree to provide accurate and up-to-date information, and you bear full responsibility for maintaining the confidentiality of your login credentials.

5. Privacy, Data Protection, and Compliance

- GraviLog is committed to protecting user privacy and complying with internationally recognized data protection standards and best practices, including, but not limited to, the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA), to the extent applicable to the nature of the platform’s use.
- All data is stored and processed using high-level security technologies, including encryption and strict access controls.
- Medical and personal information will not be shared with any third party without the user’s explicit consent, except where required by law or for legitimate medical purposes within the scope of the platform's services.
- While GraviLog strives to adhere to the highest standards of privacy, the system is not specifically designed to comply with all aspects of the U.S. Health Insurance Portability and Accountability Act (HIPAA). Use of the platform is at the user’s discretion with awareness of this limitation.
- By using our services, you agree to the collection, use, and storage of your data in accordance with the Privacy Policy.

6. Subscription and Payments

- Certain features of GraviLog require a paid subscription.
- You agree to pay all fees associated with your subscription on time.
- Subscriptions are renewed automatically unless canceled before the renewal date.
- Refunds are only provided in accordance with our cancellation policy.
- Users may cancel subscriptions at any time through their respective app store accounts (cancellation will apply to the next billing cycle).
- Refunds are subject to the refund policy. Please contact us to request a refund mentioning the reason.
- For nutrition meal subscriptions and nutritionist online sessions, users will be billed based on the selected plan and frequency of sessions.
- Users must ensure that payment information is accurate and up-to-date for uninterrupted access to these services.

7. Intellectual Property Rights

- All content, including text, images, trademarks, logos, and designs, is the exclusive property of GraviLog or its licensed affiliates.
- You may not copy, republish, or distribute any part of the content or services without prior written permission.

8. Prohibited Conduct

- You may not send offensive, misleading, or illegal content through the service.
- Unauthorized access attempts or tampering with the service are strictly prohibited.
- We reserve the right to suspend or terminate any user account that violates these terms without prior notice.

9. Termination

- We may terminate or suspend your access to the service if you violate these terms or for any reason we deem appropriate.
- You may stop using the service at any time by deleting your account or contacting us.

10. Disclaimer

- We are not liable for any direct or indirect damages resulting from your use of the service. - The service is provided "as is" without any warranties of any kind, whether express or implied.
- Nutrition Meal Subscriptions: The meal plans provided are designed for general health and pregnancy nutrition guidance. GraviLog makes no claims regarding specific health outcomes related to the meal plans, and users should consult a qualified nutritionist (like the one provided by GraviLog, through “Sessions with a Nutritionist”) or healthcare provider to ensure the suitability of the meals for their specific health needs.
- Online Nutritionist Sessions: GraviLog offers online consultations with certified nutritionists. These sessions are intended to provide general advice and guidance, but are not a substitute for personalized medical advice from your healthcare provider. The nutritionist’s advice should be considered as a supplement to medical care, not as a replacement.

11. AI and Third-Party Integrations

- The chatbot and predictive models rely on AI technology. Users acknowledge that responses may not always be accurate and should not replace professional medical advice.
- Third-party tools, including AI models, analytics providers, or advertisements’ agencies, may be integrated into GraviLog. Users consent to limited data sharing with such providers under strict privacy policies.

12. User Responsibilities

- Users must provide accurate and truthful information when using GraviLog.
- Users agree not to misuse the App, including engaging in fraudulent activities or unauthorized data extraction without written approval.

13. EMR Use Terms

- Healthcare professionals using GraviLog’s EMR system (OB/GYNs) agree to maintain the confidentiality and security of the medical records accessed through the system.
- The EMR is intended for use in monitoring the health of pregnant women, providing personalized insights, and improving the efficiency of patient care. All data stored in the EMR is encrypted and hosted in compliance with privacy laws.
- Users (healthcare professionals) are prohibited from accessing patient data without proper authorization and must use the EMR in accordance with applicable privacy and data protection laws.
- GraviLog is not responsible for any misuse of the EMR by healthcare professionals or unauthorized access to medical data.
- Data Security and Loss: GraviLog employs industry-standard security measures to protect electronic medical records stored in the EMR system. However, GraviLog is not liable for any loss, theft, corruption, or unauthorized access to data, including hacking, system failure, or other events beyond its control.
- Data Backup and Recovery: While GraviLog implements measures to prevent data loss, the Company is not responsible for any loss of medical records, including due to server downtime, technical failures, hacking, or other unforeseen events. Users are encouraged to maintain their own backups of critical medical data.
- GraviLog is not responsible for any breaches of security or unauthorized access to medical records unless such breaches result directly from GraviLog’s failure to meet its obligations in securing the data.

14. Liability Limitations

- To the maximum extent permitted by applicable law, GraviLog and its affiliates, directors, employees, agents, licensors, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues (whether incurred directly or indirectly), or any loss of data, goodwill, usage, or other intangible losses resulting from:
1) Your use of or inability to use the GraviLog app or website;
2) Reliance on any information or content provided within the app or website, including content generated using artificial intelligence;
3) Any negative health outcomes resulting from the use of meal plans or online consultations. Users are advised to seek professional consultation if they have any concerns or specific health conditions;
4) Any interruption or cessation of data transmission to or from the platform;
5) Any unauthorized access to our servers and/or any medical or personal information stored therein;
6) Any viruses or malicious software transmitted to or through our services by third parties;
7) Any errors or omissions in any content, or any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the platform.
- While GraviLog adheres to the highest security standards and complies with applicable data protection laws, it does not guarantee that unauthorized third parties will never overcome these safeguards or misuse your personal data. GraviLog shall not be held liable for any security breach or unauthorized access unless it is the direct result of a material failure on the part of GraviLog to comply with applicable laws or its documented data protection practices. These terms shall apply only to the extent permitted by applicable law and do not affect any non-waivable legal rights granted to users under such laws.

15. Governing Law and Jurisdiction

- These terms shall be governed by and interpreted in accordance with the laws of the country in which GraviLog’s main headquarters is located.
- Any disputes arising in connection with these terms or the use of the platform shall be resolved through mediation or arbitration before resorting to the competent judicial authorities.

16. Updates and Modifications

- The Company reserves the right to update these Terms at any time.
- Continued use of GraviLog after an update constitutes acceptance of the revised Terms.

17. Contact Information

For any inquiries regarding these Terms, contact us at: support@gravilog.com